Slipping while on a bus, train, or other public transport can be both painful and shocking. These accidents often happen suddenly, leaving people unsure what to do next. If you have been injured while getting on public transport in Midhurst or anywhere in Sussex, you may be entitled to make a claim for compensation. Marley Solicitors explains your rights, the steps you should take and how we can help you recover.
Understanding slip accidents on public transport
Public transport operators have a legal duty to keep passengers safe while boarding, travelling and leaving vehicles. This duty covers not only the vehicles but also platforms, bus stops, and other boarding areas. Accidents can occur for many reasons, including:
- Wet or slippery floors on buses, trains or trams
- Spilled liquids or debris left on steps without warning signs
- Damaged or uneven surfaces at bus stops or station platforms
- Inadequate lighting making hazards hard to see
- Faulty handrails or grab poles
- Gaps between the vehicle and platform that are larger than they should be
These hazards can cause serious injuries if not managed properly.
Your rights as a passenger
As a passenger, you are owed a duty of care by the transport operator. This includes local bus companies, railway operators, and any other providers of public services. If the transport operator fails to take reasonable steps to prevent hazards and you sustain injuries as a result, you have the right to seek compensation. This applies whether the transport is publicly or privately run.
Common injuries from slipping accidents
The injuries from a slip while boarding public transport can range from minor to severe. Examples include:
- Sprains, strains and fractures from falls on hard surfaces
- Cuts and bruises from striking steps or barriers
- Head injuries caused by hitting doors, poles or the ground
- Back and neck injuries from twisting during a fall
- Psychological effects such as anxiety about using public transport again
Even injuries that seem minor can worsen over time or lead to long-term issues. Seeking medical attention promptly protects your health and creates a record of your injuries.
Steps to take after slipping on public transport
Taking the right steps immediately after an accident can make a real difference to your recovery and to any claim you make:
- Get medical help
Call emergency services if necessary or see a doctor as soon as possible. Some injuries, like concussion or soft tissue damage, are not always obvious straight away. - Report the incident
Inform the driver, conductor or station staff. Ask for the details to be logged in an accident book or report system and keep a copy if possible. - Gather evidence
Take photographs of the area where you slipped to show any hazards, such as wet floors, uneven steps, or missing warning signs. Note the time, date and route or train service. - Collect witness details
If other passengers saw what happened, ask for their names and contact information. Independent witness statements can strengthen your claim. - Keep records
Save receipts for medical treatment, travel costs or other expenses linked to the accident. Keep a diary of how the injury affects your daily life. - Seek legal advice quickly
A solicitor experienced in personal injury claims can guide you on whether you have a valid case and how to proceed.
Who may be responsible for your accident
Responsibility for a slipping accident on public transport can lie with different parties depending on the circumstances:
- The transport operator, such as a bus or train company, for hazards on vehicles or platforms
- The local authority responsible for maintaining bus stops or pavements leading to them
- Contractors who clean or maintain transport facilities if their work was negligent
Marley Solicitors can investigate who is liable and ensure your claim is directed at the correct organisation or insurer.
What compensation can cover
Compensation for slipping accidents on public transport can include:
- Pain, suffering and loss of enjoyment in life
- Loss of earnings if you had to take time off work
- Future loss of income if your injuries affect your ability to work
- Medical treatment, rehabilitation and therapy costs
- Travel expenses and other out-of-pocket costs
- Care needs or home adaptations for serious injuries
We will value your claim individually and work to secure a fair settlement that reflects the full impact of your injuries.
Time limits for making a claim
In England and Wales, you typically have three years from the date of the accident to start a personal injury claim. For children, the three-year period runs from their 18th birthday. If the injured person lacks mental capacity, the time limit may be extended. Acting promptly is recommended because evidence is easier to gather while details are fresh.
Why use a solicitor for your claim
Some people try to handle their own claims with an insurer but find the process confusing. Working with an injury solicitor offers clear benefits:
- Expert knowledge of personal injury law and claims procedures
- Accurate valuation of your losses, including future needs
- Efficient evidence gathering to strengthen your case
- Skilled negotiation with insurers to maximise compensation
- Reduced stress, allowing you to focus on your recovery
Many claims can be funded on a no win no fee basis, meaning you pay nothing upfront and only pay legal fees if your claim succeeds.
Local knowledge in Midhurst
Marley Solicitors regularly assists clients in Midhurst and throughout Sussex. We are familiar with local transport services, accident hotspots and healthcare providers. This local insight helps us progress claims efficiently and gather evidence effectively. It also means you can meet your solicitor face to face if you prefer, rather than dealing only with national call centres.
Supporting your recovery
Compensation is important, but your health comes first. At Marley Solicitors we take a holistic approach. We can:
- Arrange early medical assessments and rehabilitation
- Seek interim payments to cover urgent expenses while your claim is ongoing
- Advise on employment rights if you cannot return to work immediately
- Guide you on benefits or financial support available after an accident
Our goal is to help you rebuild your life, not just win a legal case.
Frequently asked questions about slipping on public transport
Can I claim if I was partly at fault for the accident?
You may still be able to claim. The amount of compensation may be reduced to reflect your share of responsibility, but you should not assume you cannot claim without legal advice.
Do I need to know who owns the bus or train company?
No. Your solicitor will investigate ownership and responsibility for you. In some cases there may be multiple parties involved, such as contractors or local authorities.
Will I have to go to court?
Most claims settle without a court hearing. Having a solicitor shows you are prepared for court if necessary, which can strengthen your negotiating position.
Why choose Marley Solicitors
Marley Solicitors combines legal expertise with a supportive approach. We understand how disruptive an accident can be and we are committed to guiding you through the process with clear, practical advice. We:
- Handle all the legal work so you can concentrate on recovery
- Provide honest, straightforward guidance from the start
- Negotiate firmly to achieve the best possible settlement
- Offer an accessible local service for clients in Midhurst and across Sussex
Taking the next step
If you have slipped while getting on public transport in Midhurst, you do not have to face the situation alone. Marley Solicitors can help you understand your rights, build a strong case and pursue the compensation you deserve. Contact our team to discuss your circumstances. We will listen to your story, answer your questions in plain language and outline a clear plan of action. Acting early gives you the best chance of a positive outcome and helps you move forward with confidence.